Local hospitals in need of volunteers to fill various roles


All it takes is a caring heart and a few hours of your time. Mountain States Health Alliance (MSHA) hospitals throughout the region are in need of volunteers, and there are many different roles to fill. Each one has the opportunity to make a positive impact in the lives of patients, families and visitors.

“A volunteer is often the first person that a patient or visitor sees when they walk into the hospital,” said Lynnis Hornsby, MSHA Corporate Director of Volunteers/Auxiliary Resources. “That friendly face can make a world of difference to someone who may be anxious or suffering. If you would like to make a difference in the lives of patients and their friends and families, or just give back to your community, this is the opportunity for you.”

Gift shop volunteers are needed for shifts of three to four hours. Many hospitals can also use volunteers on the information desks and in the cancer treatment centers, and to serve as patient ambassadors, navigators or courtesy cart drivers. MSHA hospitals in need of volunteers include Indian Path Medical Center, Johnson City Medical Center, Franklin Woods Community Hospital, Sycamore Shoals Hospital, Quillen Rehabilitation Hospital, Niswonger Children's Hospital, Smyth County Community Hospital, Russell County Medical Center, Norton Community Hospital and Johnston Memorial Hospital.

Hornsby said the most recent MSHA Volunteer Engagement Survey showed that the two top reasons people volunteer are because it is personally rewarding, and because they want to help others in the community.

All service areas, even the gift shops, provide opportunities to serve others. Patients’ family members often come in to the gift shop and need someone to talk to, and volunteers can be a big help simply by being there to listen.

The gift shops are operated by the not-for-profit Mountain States Auxiliary which donates back to the hospitals for specific needs that benefit the patients and their families. Most recently, Auxiliary funds have been used to purchase cardiac rehab equipment, televisions for Family Birth Centers, and furnishings for several patient areas.

“At Mountain States, volunteers are an integral part of our workforce in which we all provide patient-centered care,” Hornsby said. “The huge amount of hours served each year by volunteers proves we live in communities where people give their most important resource – their time – to serve others.”

To learn more about MSHA volunteer opportunities, visit www.msha.com/volunteers or call 423-431-6870.

About Mountain States Health Alliance

Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children’s hospital, a behavioral health hospital, home care and hospice services, retail pharmacies, a comprehensive medical management corporation, and the region’s only provider-owned health insurance company. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit www.msha.com.


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