NCH in top 10 percent of U.S. inpatient rehab facilities


Norton Rehab

NORTON, Va. – The Norton Community Hospital (NCH) Inpatient Rehabilitation Unit ranked in the top 10 percent of more than 800 inpatient rehabilitation facilities (IRFs) that qualified to be ranked in the IRF database of the Uniform Data System for Medical Rehabilitation (UDSmr) in 2011.

“Norton Community Hospital’s Inpatient Rehab Unit has worked hard to provide excellent rehabilitation care for our community and maintain this ranking for the sixth year in a row,” said Mark Leonard, CEO of NCH. “We are proud of this award and this department’s continued commitment to being among the best in their field of service.”

The rankings were determined by using UDSmr’s program evaluation model (PEM), a tool that provides facilities with a composite performance score and percentile ranking drawn from nearly three-quarters of all IRFs in the country. The goal of the PEM Report Card is to recognize high-performing facilities for their delivery of quality patient care that is effective, efficient, timely and patient-centered.

 “I am extremely proud of our team members in the Inpatient Rehabilitation Department for receiving this recognition for the sixth year in a row,” said Dr. Matthew Cusano, medical director of Rehab Services at NCH. “Our team members work hard to provide the best quality health care possible. It is nice to be recognized on a national level for what we do.”

Photo ID, L-R: Mark Leonard, CEO of NCH; Brandi Damron, Director of NCH Inpatient Rehab; Dr. Matthew Cusano, Medical Director of NCH Inpatient Rehab; Kim Ratliff, NCH IP Team Member; Sharon Nixon, NCH IP Team Member; Chris Holbrook, NCH IP Physical Therapist; Daniel Davis, NCH IP Physical Therapist; Charles “Jibber” Ward, Chairman of the NCH Board of Directors; Norelle Giles, NHC IP Physical Therapist

About Mountain States Health Alliance

Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals including Norton Community Hospital, serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children’s hospital, a behavioral health hospital, home care and hospice services as well as a comprehensive medical management corporation. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit

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