Norton Community Hospital unveils renovated ICU


Photo of ribbon-cutting (left to right): Shannon Scott, Wise County administrator; Dick Houchins, Thompson & Litton architect; Bill Wampler, NCH board member; Mark Leonard, CEO at NCH; Heather Sergent, NCH Director of ICU; Rick Colley, Wise County Chamber of Commerce, executive director; Kim Clisso, Wise County Chamber of Commerce, 2014 president.

NORTON, Va. – The Intensive Care Unit at Norton Community Hospital (NCH) has undergone a $3 million renovation that will make treatment and recovery better for patients, and will make things easier for visitors as well as hospital caregivers.

Twelve new patient beds were purchased that automatically weigh patients, and they all have special mattresses to help prevent skin breakdown. Some even have technology to help turn the patient in bed. Improvements were also made to the rest of the ICU area, and the difference will be felt by everyone who uses the Intensive Care Unit.

“This renovation will make a big difference for our patients,” said Mark Leonard, vice president and CEO at Norton Community Hospital. “The upgrades to the beds will directly improve patient outcomes, and it will be a better overall experience for the patients and their family and friends who visit them.”

The renovation was celebrated with a ribbon-cutting ceremony and a tour of the unit on Monday afternoon, and patients were in the new beds on Tuesday.

Six of those new beds are total care beds that include a turn assist feature with a setting option to automatically turn the patient.

Among the improvements:

  • New furniture for patients and their visitors, including recliners, bedside tables, over-bed tables and TVs
  • A new “clean equipment” room
  • A new private physician dictation room to protect patient privacy
  • New heating/cooling system
  • New windows throughout
  • New doors on patient rooms with blinds in between the glass, enhancing patient privacy and helping with infection prevention
  • New head walls with oxygen and suction outlets on both sides of the patient bed for better access
  • Advanced nurse call light system
  • Badge-activated, hands-free keypads on medical and utility rooms for better service and convenience
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