RCMC ‘goes live’ with electronic systems


LEBANON, Va. - On Monday, Russell County Medical Center (RCMC) began “modernizing” the patient journey from what is often a repetitive paper process with many steps and handoffs to becoming a completely electronic world. The goal is to coordinate care, simplify billing and prevent adverse outcomes such as medication and coding errors.

RCMC now has a comprehensive Electronic Medical Record (EMR), and is the first of Mountain States Health Alliance’s Virginia facilities to go to a suite of Seimens systems. The hospital recently deployed electronic barcode technology as part of the EMR initiative. The technology, called the Medication Administration (MAK) system, is a computer system that improves patient safety when giving medicine to patients. Barcodes located on patient armbands and medications are scanned to help make sure that the “five rights” of medication administration are followed: right drug, right dose, right route, right time and right patient.

In the end, the health care experience is much easier and more pleasant for those who come to RCMC for their care and for those who deliver care and services to them. Patients also have easier access to their own medical information.

“For our patients, the process is easier because they only have to give their personal information one time. It also prevents redundancy and lessens opportunities for error,” said Eddie Greene, AVP/administrator for RCMC. “For our team members, this process makes for much more efficient utilization of resources.”

Just about every system currently in use to deliver care is being enhanced, including clinical, ancillary and financial systems. Mountain States Health Alliance and RCMC have invested $6 million in technology to provide safer, better care to the patients at RCMC.

RCMC team members have undergone extensive training so they will be prepared for these changes. By the end of 2012, all Mountain States Health Alliance facilities will be on the same system, which will help create a better continuum of care across the alliance.

About Mountain States Health Alliance

Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children’s hospital, a behavioral health hospital, home care and hospice services as well as a comprehensive medical management corporation. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit www.msha.com.

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