Mountain States Health Alliance Awards and Recognition

Mountain States Health Alliance has been recognized and awarded for many outstanding achievements, such as the following:

  • National Quality Healthcare Award (2012)
  • The Tennessee Center for Performance Excellence Award (2005 and 2009)
  • The Health Care's Most Wired Winner (2007 and 2012)
  • Daisy Award
 MSHA Named One of U.S. Best Employers Award

Mountain States Health Alliance (MSHA) has been recognized by AARP as one of the 50 best employers in the nation for workers over 50.  MSHA was the only company in Tennessee to receive the honor in 2013.

Any U.S.-based employer with at least 50 employees is eligible to apply for the Best Employers award. Candidates are vetted to ensure that practices meet the needs of mature workers, and applications are reviewed by an independent panel of judges composed of private sector, nonprofit and government labor experts.

Areas of consideration include recruiting practices; opportunities for training, education and career development; workplace accommodations; alternative work options, such as flexible scheduling, job sharing and phased retirement; employee health and pension benefits; and benefits for retirees.


National Quality
Healthcare Award

Presented annually to one facility or system, NQF identifies organizations that are role models for the achievement of meaningful, sustainable quality improvement through performance measurement and for the demonstrated commitment to public reporting.


Organizations in Virginia and the District of Columbia which receive the United States Senate Productivity and Quality Award Medallion are believed to be the best in their class when compared to the nation’s standard for excellence – the Baldrige Criteria for Performance Excellence.

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Tennessee Center for Performance Excellence Award


The Excellence Award is the highest level of recognition presented to organizations that have demonstrated management excellence through their practices and achievements. Winners at this advanced level are outstanding examples of high performance organizations, exhibiting world-class processes that serve as role models for others. The program uses the Criteria for Performance Excellence established by the Baldrige National Quality Program as the evaluation tool.

For more information on the Tennessee Center for Performance Excellence , contact Katie Rawls , president, at the organization’s Nashville office at (800) 453-6474 or

For more information about Mountain States Health Alliance contact Tamera Fields, VP Quality/Patient Safety, at (423) 431-6104 or

Health Care's Most Wired

The nation’s 100 Most Wired hospitals show better outcomes in four key areas: mortality rates, patient safety measures from the Agency for Healthcare Research and Quality (AHRQ), core measures from Hospital Compare and average length of stay. Based on analysis of the ninth annual Most Wired Survey and Benchmarking Study results, hospitals are embracing technology as a key tool for healthcare quality improvements.

The Most Wired Survey is conducted annually by Hospitals & Health Networks magazine, which uses the results to name the 100 Most Wired hospitals and health systems. It focuses on how the nation’s hospitals use information technologies for quality, customer service, public health and safety, business processes and workforce issues.

 Daisy Award
Nominate a Nurse for the DAISY Award
The DAISY Foundation was established in 1999 by the family of J. Patrick Barnes who died at the age of 33 from complications of the auto-immune disease Idiopathic Thrombocytopenia Purpura (ITP).
(DAISY is an acronym for diseases attacking the immune system.) During Pat’s 8-week hospitalization, his family was awestruck by the care and compassion his nurses provided not only to Pat but to everyone in his family. When they created the DAISY Foundation in Pat’s memory, one of the goals they set was to recognize extraordinary nurses everywhere who make an enormous difference in the lives of so many people by the super-human work they do everyday.
What is The DAISY Award?
The DAISY Award is an international program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurses everyday. Johnson City Medical Center, Niswonger Children’s Hospital, Quillen Rehabilitation Hospital and Woodridge Hospital are proud to be DAISY Award Partners, recognizing three of our nurses with this special honor every quarter.  Nominate a Nurse for the DAISY Award.
To find out more about the program, including the growing list of Partners, please go to