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When a Loved One is Transferred To:

About the Hospital

Johnson City Medical Center has been providing quality
health care to the people of the Northeast Tennessee
region for decades. Today, JCMC is a 488-bed Level 1
Trauma Center, serving as a major referral center for Northeast Tennessee, Southwest Virginia, Eastern
Kentucky and Western North Carolina.

JCMC offers a full range of specialty and subspecialty
services, and is a teaching hospital affiliated with East
Tennessee State University. JCMC is a Top Heart Hospital.

Visitation

Except in Intensive Care Units, visitation is unrestricted
and at the discretion of the patient and the patient's
nurse. Each patient room has a recliner so a guest can
spend the night.

Gift Shop

The gift shop at JCMC is located across from the
Information Desk in the main lobby on the first floor.
The gift shop contains items such as snacks, magazines, flowers, collectibles and cosmetics. Gift shop hours are
9 a.m. - 8 p.m. Monday through Friday, 9 a.m. - 5 p.m. on Saturday and 1:30-5 p.m. on Sunday. You can also find another gift shop in Niswonger Children's Hospital. This
gift shop offers a variety of gifts tailored to our younger patients. 

ATM

An ATM is located in the Family area in the main lobby on
the first floor.

Notary Services

Team members within the hospital are available to provide notary service. If you require a notary, please contact JCMC Administration. 

Interpreters  

The Language Line Program provides interpreters
24 hours a day, seven days a week, speaking 20 different languages including Spanish, German, French, Japanese,
Thai, Polish and many more. If you need an interpreter,
please tell our staff when you are admitted or at any time
during your stay.

Directions and Map

Important Phone Numbers

JCMC's main phone number is 423-431-6111. Patient phones are 431 followed by the room number. All patient rooms except in ICU have telephones. To make an outside call from a patient room, dial 9 followed by the number
you are calling.

 

Computers and Internet Access

Computers with Internet access are provided in the Day Rooms throughout JCMC. If you have brought your
own laptop with you, at JCMC we provide wi-fi service
at no cost.

Food Service

Allspice Café is located on the first floor of JCMC. Allspice is a full-service cafeteria that provides breakfast, lunch and dinner from different venues. A traditional hot food line, short-order grill, soup and salad bar, deli and pizza station are available seven days a week. The Spice Event venue and Weight Watchers options are available Monday through Friday. Call extension 6270 for daily menu. Allspice Café is closed daily from 4-5 a.m. Breakfast is served from 5-10:30 a.m. Lunch is served from 10:45 a.m. to 2 p.m. Dinner is served from 4:45-8 p.m. A selection of specialty sandwiches, salads and desserts are available during open hours in outtake cases.

Einstein Bros. Bagels has two locations at JCMC. One location is on the first floor of JCMC next to the Information Desk in the main lobby and is open from
7 a.m. to 6 p.m. The other location is on the Lower Level in the Cardiovascular Services Waiting Area and is open from 6 a.m. to 2 p.m. Einstein Bros. provides bagels and gourmet coffees, as well as salads, sandwiches and cookies. Call extension 1077 or 3333 to place an order.

Information Desk

The JCMC Information Desk is located in the main lobby on
the first floor of JCMC. The Information Desk is staffed by
volunteers from 8 a.m. until 8:30 p.m. Monday through
Saturday. You may reach the Information Desk at JCMC
at 423-431-6884.