Emergency Department Care  

Children's Asthma Care

Emergency Care

Healthcare Associated Infections

Heart Attack Care

Heart Failure Care

Mortality Rates

Patient Experience

Perinatal Care

Pneumonia Care

Preventative Care

Readmission Rates

Stroke Care

Surgical Care

Use of Medical Imaging

Venous Thrombolytic Embolism Care
 
Glossary of Terms & Phrases

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Timely and effective care is essential for good patient outcomes. Delays before receiving care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries. Waiting times at different hospitals can vary widely, depending on the number of patients seen, staffing levels, efficiency, admitting procedures, or the availability of inpatient beds.

* www.medicare.gov/hospitalcompare

 

Patients Seen in the Emergency Department Who are Admitted for Inpatient Care

Average time patients spent in the Emergency Department, before they were admitted to the hospital as an Inpatient.  (Lower Is Better)

275

243

212

240

231

208

202

230 

Average time patients spent in the Emergency Department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their Inpatient room. (Lower Is Better)

98

81

56

106

40

62

48

68 

Patients Seen in the Emergency Department Who Received Outpatient Care

Average time patients spent in the Emergency department before being sent home. (Lower Is Better)

135

132

122

134

160

119

120

133 

Average time patients spent in the Emergency department before they were seen by a healthcare professional. (Lower Is Better)

26

25

22

31

25

23

18

22 

Average time patients who came to the emergency department with broken bones had to wait before receiving pain medication. (Lower Is Better)

58

62

49

58

60

47

46

--- 

Percentage of Patients who came to the Emergency Department with Stroke Symptoms who received Brain Scan Results within 45 Minutes Of Arrival  (Higher Is Better)

51%

50%

49%

---

29%

57%

---

--- 

Percentage of patients who left the Emergency Department Before Being Seen. (Lower Is Better)

---

---

1%

4%

2%

0%

1%

1% 

 

 

Patients Seen in the Emergency Department Who are Admitted for Inpatient Care

Average time patients spent in the Emergency Department, before they were admitted to the hospital as an Inpatient.  (Lower Is Better)

275

282

212

208

231

182

178

Average time patients spent in the Emergency Department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their Inpatient room. (Lower Is Better)

98

97

56

62

40

47

33

Patients Seen in the Emergency Department Who Received Outpatient Care

Average time patients spent in the Emergency department before being sent home. (Lower Is Better)

135

166

122

115

131

93

97

Average time patients spent in the Emergency department before they were seen by a healthcare professional. (Lower Is Better)

26

35

22

23

19

20

18

Average time patients who came to the emergency department with broken bones had to wait before receiving pain medication. (Lower Is Better)

58

59

49

47

50

50

36

Percentage of Patients who came to the Emergency Department with Stroke Symptoms who received Brain Scan Results within 45 Minutes Of Arrival  (Higher Is Better)

51%

56%

49%

62%

---

---

---

Percentage of patients who left the Emergency Department Before Being Seen. (Lower Is Better)

---

---

1%

1%

2%

2%

0%

* National average, state average, MSHA and facility data are for the period from July 2012 - June 2013. The national average and state average data are provided by Hospital Compare, a division of the U.S. Department of Health and Human Services which reports results from hospitals submitting data to the Centers for Medicare and Medicaid Services (CMS).   Unicoi County Memorial Hospital (UCMH) is a newly added hospital to the MSHA system and their scores are not included in system composite scores at this time.