MSHA Servant's Heart Award Recipients


Richard Blevins, RN, Diagnostic Imaging Clinical Coordinator at Johnson City Medical Center, is one of our two leadership team members this year to receive a Servant’s Heart Award, Mountain States’ highest honor.

The Servant’s Heart Award honors team members and medical staff members who model the philosophy of patient-centered care. Mountain States introduced the Servant’s Heart Award in 2004 for team members and in 2006 for medical staff members. They are recognized by their peers for exemplifying the meaning of being a caregiver.

Richard greets every patient, family member, physician and fellow team member with both a caring attitude and a friendly smile. This same positive attitude continues throughout his day regardless of the obstacles or frustrations that come along.

Richard has been known to travel to other facilities to assist in specialized procedures to prevent the patients from being transferred to Johnson City Medical Center. For example, there was an elderly lady at Quillen Rehab who desperately needed an IV in order to have a procedure. Richard traveled to Quillen where he successfully started her IV. This prevented the patient from having to be transported to Johnson City Medical Center just to have the IV started. This act embodies the principle that care is based on continuous healing relationships.

Within the past year, one of the nurses who reports to Richard brought her terminally ill mother to the Emergency Department. Due to her acuity, no one was able to start an IV which she needed. The nurse called Richard on his day off and he immediately changed into his scrubs to travel to Johnson City Medical Center. Due to his amazing skill, Richard was able to start the IV which provided medications to give some relief to the patient.