HR & Payroll Service Center Requirements

Issue:  After entering username and password, a blank window appears with error noted in the lower left corner.

Solution:  Download and install two Microsoft security updates.

Links are provided to Microsoft's Download Center for the specific updates required.

We currently do not support Windows 98 or below operating systems. For support of this OS, please go to and download any updates.
We currently do not support Apple or Mac computers.

Only the following browsers are supported:  Internet Explorer 6, 7, 8 (Not Google Chrome or FireFox)

Review the information carefully to ensure correct download is selected for your operating system (Windows 2000, Windows ME, Windows NT, Windows XP).
Download First Microsoft XML 4.0 SP-2 Parser
Download Second Microsoft XML 4.0 SP-2 Parser Hotfix
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