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Ask-A-Nurse

Welcome to the Mountain States Health Alliance
Online Bill Inquiry and Payment Center


At Mountain States Health Alliance, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. Now you can view your account information and submit credit card payments via our secure site, 24 hours a day, 7 days a week.

You can reach our Central Billing Office at 1(877) 281-5665 or (423) 431-1700.

Please note:
  • If an overpayment is made, you will receive a prompt refund.
  • All payment and account information obtained through our web site is encrypted or encoded securing the information so it can only be read by the intended recipients.

It is important to remember that your bill covers services provided by the hospital such as your room and nursing care. It may also include services ordered by your physician such as X-rays, laboratory tests, medical supplies and oxygen. The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician's consultants. You will receive separate bills from these physicians.

We hope our Central Billing Office can resolve any questions you may have. Mountain States Health Alliance looks forward to serving you in the future.

Billing Services

Ways to Pay

Ways to
Pay Your Bill

Pay Bill Now Pay Bill Now

Call Me Now!

Call Me Now!

Itemized Bill Request

Itemized Bill Request

Out-of-Pocket Expense Information
Application for Financial Assistance Application for Financial Assistance
Application for Financial Assistance SOLICITUD PARA ASISTENCIA FINANCIERA(Application for Financial Assistance - Spanish)
Charity Policy Charity Policy

 

 

Billing Information

Understanding Your Bill

Understanding
Your Bill

View Your Bill Summary

View Your Bill Summary

Glossary of Billing Terms

Glossary of
Billing Terms

Frequently Asked Questions

Frequently
Asked Questions

Billing Flowchart Patient Friendly Billing Flowchart
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