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Mountain States Employee Assistance Program

A prepaid benefit for all Mountain States Health Alliance team members enrolled in the MSHA benefits plan. Each eligible team member can receive 12 free counseling and/or medication management visits per year.

All Mountain States Health Alliance team members and their covered dependents (5 years old and up) are eligible to participate in EAP programs. EAP-eligible team members are provided 12 free sessions per fiscal year (July 1st to June 30th) and $25 co-payment per session starting on the 13th visit - unlimited until July 1st of the following year. Counseling services are provided at the Johnson City and Kingsport offices; medication management services are provided only in Johnson City. Call the office nearest you for additional information.

EAP: A Cost-Control Effort to Minimize Losses 

Employees don't just leave their career problems at work, and people don't just leave personal problems behind when they walk into their jobs. Employee problems cost American industries more than $100 billion a year.

It is more cost-effective and easier to offer assistance to troubled employees than it is to replace them. An EAP is a cost-control effort: an expenditure that more than pays for itself.

EAP Offers Comprehensive Services 

Employee Assistance consultants will develop the most cost-effective program for your company's individual needs. Comprehensive EAP services include: 

  • Orientation and promotion of the EAP to management and employees
  • Training for management/supervisory personnel on how to effectively utilize the EAP
  • Educational seminars
  • Leadership and Management Training
  • Customized programs to support workplace wellness initiatives

 

Management Benefits

  • Reduced absenteeism
  • Improved concentration and efficiency
  • Increased overall wellness of employees
  • Reduced lost-time accidents
  • Reduced costs for medical benefits
  • Retention of valued employees
  • Improved employee morale
  • Increased productivity

 

 

Confidential Services for Employees and Immediate Family Members include:

  • Marital/family conflict
  • Alcohol/drug abuse
  • Financial/legal assistance
  • Depression/grief
  • Stress/anxiety

 

Employee and Family Benefits

  • Employees feel comfortable in knowing they have the company's support in resolving troubles before they become a major problem.
  • Personal problems, if left unattended, may cause job performance problems and may affect the quality of family life.

Take this Quick Self-Assessment

Over the last two weeks, how often have you been bothered by any of the following problems:

Little interest or pleasure in doing things?
Not at all / Several Days / More than Half / Most Days

Feeling down, depressed or hopeless?
Not at all / Several Days / More than Half / Most Days

Trouble falling asleep or staying asleep or sleeping too much?
Not at all / Several Days / More than Half / Most Days

Feeling tired or having too little energy?
Not at all / Several Days / More than Half / Most Days

Poor appetite or overeating?
Not at all / Several Days / More than Half / Most Days

Feeling bad about yourself or that you have let yourself or your family down?
Not at all / Several Days / More than Half / Most Days

Trouble concentrating on things, such as reading the newspaper or watching television.
Not at all / Several Days / More than Half / Most Days

Moving or speaking so slowly that others notice. Or the opposite - being fidgety or restless.
Not at all / Several Days / More than Half / Most Days

Thoughts that you would be better off dead, or of hurting yourself in some way.
Not at all / Several Days / More than Half / Most Days

If you responded "more than half" or "most days" to more than two or three of these questions, give us a call and consider making an appointment.

Everybody has stuff...Who is helping you with yours?

Mountain States Employee Assistance Program

A safe place for free, confidential counsel and support from professionals who care about you. Call the office nearest you for an individual appointment or to register for a seminar or small group.

Johnson City Office

508 Princeton Road, Suite 403
Johnson City, TN 37601
423-722-3000

Amanda Chapman, LPC, MHSP

Karen Fleenor, LMSW

Kingsport Office

2012 Building, IPMC, Suite 10
Kingsport, TN 37660
423-857-5566

Connie Simpson, LPC, MHSP

Sybil Smith, LPC, MHSP